FAQs

Got questions?
We’ve got answers

Practioners

How quickly can I start using Juniper?

Sign up takes under 5 minutes. You can create your first protocol immediately, and your patients can start ordering right away. No waiting period, no complex onboarding.

How does the revenue sharing work?

You earn 40% on every supplement order—the highest in the industry. Payments are deposited monthly, with complete transparency through your practitioner dashboard.

Do I need to carry inventory?

Never. We handle all inventory, storage, and fulfillment. You focus on patient care while we manage the supply chain.

Can I customize protocols for each patient?

Absolutely. You have complete control to create personalized protocols from scratch or start with our pre-built templates for common conditions. Save your most-used combinations as custom templates to streamline recommendations for similar patient cases.

What if my patient has questions about their order?

Our customer support team handles all order-related inquiries. For clinical questions, patients are directed back to you, maintaining your role as their trusted practitioner.

Is Juniper HIPAA compliant?

Yes. We maintain full HIPAA compliance with encrypted data, secure servers, and strict privacy protocols to protect patient information.

Which supplements do you carry?

We offer 300+ practitioner-grade supplements from trusted USA manufacturers. All products are third-party tested and meet the highest quality standards.

Customers

How do I get started with Juniper?

Connect with your healthcare practitioner who uses Juniper. They'll create your personalized protocol, and you'll receive monthly deliveries automatically.

Can I order without a practitioner?

Yes. While we recommend practitioner guidance for the most personalized approach, you can shop our curated wellness protocols for common health goals or build your own custom selection through our store. All products maintain the same high standards—USA-made, third-party tested, and delivered monthly.

How does the monthly delivery work?

Once your practitioner creates your protocol, supplements are automatically delivered to your door each month. You can pause or cancel anytime through your account.

Are your supplements high quality?

Every supplement is USA-manufactured and third-party tested. We only carry practitioner-grade products that meet the highest purity standards.

Is shipping free?

Free standard shipping on all orders over $50 within the continental US. Orders typically arrive within 5-7 business days. For orders under $50, a small shipping fee applies.

Can I track my order?

Yes. You'll receive tracking information via email once your order ships, and you can monitor delivery through your patient portal.

What's your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied, contact our support team for a full refund or exchange.

Got questions?We’ve got answers

Practioners

Customers

Your business shapes patient outcomes

Got questions?
We’ve got answers