Privacy Policy

Last modified: 05-26-2013

The safety and security of your information is imperative to us at Juniper Health. Our Privacy Policy explains the information practices that apply to the personal information you share with us through our web-based service at www.juniperhealth.com, as well as the choices you can make about the ways this information is used.

Validate TRUSTe privacy certification

Juniper Health has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at legal@Juniperhealth.com. If you are not satisfied with our response you can contact TRUSTe here.

Introduction

Welcome to the Juniper Health website!

Juniper Health collects and organizes the medical and health information you need quickly and easily in a way that makes sense. Juniper Health provides a customized set of medical recommendations and health guidelines based on your medical data, health profile, and personal preferences all in a secure and professional environment.

Juniper Health understands that your health is a very personal matter, and we appreciate the trust you place in us to treat your information carefully and sensibly.   We have taken precautionary measures to make all information received from you secure against unauthorized access and use. Security measures are in place to protect against the loss, misuse, or alteration of information that we have collected from you at our Site.

We collect personal information when you voluntarily provide it to us or authorize us to collect it on your behalf. The types of personal information collected may include your full name, gender, email address, zip-code, age and your picture profile. Some of the information is non-mandatory and it is up to you whether or not you choose to share it. We may receive and store any information you enter on Juniper Health or provide to us in any other way. The personal information you provide may be used for attribution to comments you post to the Site, to operate and improve the Site and to better deliver our services.

Creating an Account and Records

The first time you visit Juniper Health you will be asked to create an account. To create an account, you must provide personal information, such as your email address; you will also be asked to create a password. To better assess and provide you with customized recommendations, Juniper Health will request additional information, such as your name, gender, ethnicity, height, weight, and age.

An account allows you to utilize the health care related tools offered on Juniper Health. Once you have an account, you can create health records for yourself and your family members (to the extent you have the right to provide their data). When you create a health record, you become a custodian of that record. You choose what information to put in your records.

If you choose to create a profile for a family member we will ask for their name, gender, ethnicity, height, weight and age as well. This information is used for the same purpose as your own personal and health information. Please see “How We Use Your Personal Information” for how we will use your family member’s information.

Whether you are completing a profile (Personal Health Record) for yourself or others in your family, you will be led through a comprehensive interview giving you the opportunity to record personal health information on a wide array of subjects including: lifestyle and habits, general health, family health history, surgeries and procedures, allergies, medications, infections, vaccinations, eyes/ears/nose/throat, heart and cardiovascular system, lungs and respiratory system, digestive system, kidney and urinary system, endocrine system, reproductive and sexual health, skin, muscles and bones, blood and lymph system, nervous system, mental health, vital statistics including blood pressure, weight, blood sugar, etc.

Once you register to become a member of Juniper Health you will have the opportunity to create your own personal profile. Your profile will allow you to provide additional personal information that is not required for registration, for example: your interests, activities, and personal story. You can change or update your profile information, including your privacy preferences at any time.

When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

You can review and update your account information or your family members and modify, add, or delete any optional information by signing into your Juniper Health account and editing your account profile.

You are the custodian of any records you create on Juniper Health. You can close your account at any time by signing into your Juniper Health account and editing your account profile.

How We Use Your Personal Information

We use your personal information collected on Juniper Health to tailor your Juniper Health experience, show you the content in which we think you might be interested, and display content according to your preferences. We do not use or disclose your personal information except as described in this Privacy Statement.

We use your personal information to provide you with important information about Juniper Health, including critical updates and notifications; to modify your Juniper Health plan to better address your health needs and progress; and to determine appropriate services relevant to you, your lifestyle and your geographic location.

We may send email communications to you related to general health benefits, Juniper Health updates, health conditions and/or recommendations, and general health topics. These emails are required as part of the service and are not promotional in nature.

We do not share, sell, rent or trade your personal information with third parties other than as disclosed within this privacy policy.

We may release personal information to third parties: (1) as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, a legal process served on our Web site, valid legal requirements such as a statute, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order. Personal information collected on Juniper Health is currently stored and processed in the United States.

Agents/Service Providers

We use other third parties such as an email service provider to send out emails on our behalf. When you sign up for blog communications, we will share your name and email address as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes.

How We Use De-identified and Aggregated Information and Statistics

We may use de-identified and/or aggregated information gathered from Juniper Health and related statistics to improve the services provided through Juniper Health, and for certain research and analysis including clinical medical research. We may also provide this information to our partners for such purposes. De-identified information does not include personally identifiable information such as name, email address, or address, but may include gender, height, weight, postal code, and medical information. Aggregated information is information from multiple users that is not associated with any individual user account.

De-identified and/or aggregated information does not allow you to be contacted nor does it disclose your personal identity.

Security of Your Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, we store the personal information you provide encrypted on computer servers with limited access that are located in controlled facilities. We restrict access to personal information to Juniper Health employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

The security of your personal information is important to us. When you enter sensitive information (such as personal health information) within your account profile, we encrypt that information using secure socket layer technology (SSL).

Use of Cookies

We use cookies to enable you to sign in and to help personalize your experience on Juniper Health. A cookie is a small text file that a web page server places on your hard disk. It is not possible to use cookies to run programs or deliver viruses to your computer. A web server assigns cookies uniquely to you, and only a web server in the domain that issued the cookie to you can read the cookies.

Juniper Health uses cookies for a variety of purposes including, but not limited to: pre-populating text fields with information you’ve entered at a previous time (such as when you perform a key word search), keeping you from having to enter a password more than once when you sign into Juniper Health, and helping us provide you with the most relevant information of interest to you. Juniper Health will not use the cookie to collect personally identifiable information from our site unless you voluntarily agree to enter the information.

Your Internet browser can be set to reject all cookies or to accept cookies from only one specific site, however If you reject our cookies you may not be able to access certain areas and functionalities of Juniper Health.

Changes to this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement on the home page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Information

We welcome your comments regarding this Privacy Statement. If you have questions about this statement or believe that we have not adhered to it, please contact us. Juniper is our trademark. Other trademarks hereon are property of their respective owners.

Juniper is our trademark. Other trademarks hereon are property of their respective owners.

Email address link: legal@Juniperhealth.com.

Physical Address: 4086 Pine Meadows Way, Pebble Beach, CA 93953

Blog

If you use the blog on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

If you wish to subscribe to our blog via email you will receive emails when new blog entries are posted and when users comment on the same topic as you have. If you no longer with to receive these types of email communications you may unsubscribe by clicking the “Unsubscribe” link located within the blog section of the site or by following the unsubscribe instructions located within each email communication.

Links to Other Sites

If you click on a link to a third party site, you will leave the Juniperhealth.com site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Juniperhealth.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to the Juniperhealth.com site, you should read that site’s privacy statement before providing any personally identifiable information.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, you will be asked for your friend’s name and email address. Your friend will automatically receive a one-time email inviting him or her to visit the site. Juniperhealth.com has no access to this information; this information is collected through the addthis widget and is governed by their privacy policy.